Most patients rate NHS care good or excellent
Patients continue to report improvements in aspects of care that matter most to them, and 84 per cent of patients rated their experience as excellent or very good, according to the results of the 2011 Patient Experience Outpatient Survey.
This bulletin is brought to you by Library and Knowledge Services. It aims to keep you up-to-date with patient services issues. At the beginning of each month, a librarian will update the bulletin with relevant information published in the preceding month. If there are areas you think we also need to cover, please let us know.
