The prime minister has
announced that from April 2013, patients will be asked a simplequestion: whether they would recommend hospital wards, accident and emergency
units to a friend or relative based on their treatment.
This bulletin is brought to you by Library and Knowledge Services. It aims to keep you up-to-date with patient services issues. At the beginning of each month, a librarian will update the bulletin with relevant information published in the preceding month. If there are areas you think we also need to cover, please let us know.
