The Royal Pharmaceutical Society has published standards for patient experience and the safe, effective management of medicines within
and across organisations to give patients a consistent quality of service, protect
them from incidents of avoidable harm and the best outcomes from their
medicines.
This bulletin is brought to you by Library and Knowledge Services. It aims to keep you up-to-date with patient services issues. At the beginning of each month, a librarian will update the bulletin with relevant information published in the preceding month. If there are areas you think we also need to cover, please let us know.