Guidance on the NHS friends and family test

The guidance details the background, requirements and implications of putting into practice a national friends and family test within the NHS. It aims to support those who will be implementing this work.
This bulletin is brought to you by Library and Knowledge Services. It aims to keep you up-to-date with patient services issues. At the beginning of each month, a librarian will update the bulletin with relevant information published in the preceding month. If there are areas you think we also need to cover, please let us know.