Culture of NHS means poor care remains unchallenged and unchanged

‘Stories from the present, lessons for the future’  from the Patients' Association catalogues 13 accounts from patients or relatives who have experienced poor care in hospitals and care homes around the country.
This bulletin is brought to you by Library and Knowledge Services. It aims to keep you up-to-date with patient services issues. At the beginning of each month, a librarian will update the bulletin with relevant information published in the preceding month. If there are areas you think we also need to cover, please let us know.