More than a million take friends and family test in six months

More than one million individual pieces of feedback have been collected through the friends and family test in the past six months.
This bulletin is brought to you by Library and Knowledge Services. It aims to keep you up-to-date with patient services issues. At the beginning of each month, a librarian will update the bulletin with relevant information published in the preceding month. If there are areas you think we also need to cover, please let us know.