Deaf people get worse deal from health

A report from a health charity concludes that deaf people have more health problems and get a worse service from the NHS than the general population.

Professionals divided over hip fracture care

The latest report from the National Hip Fracture Database shows that just over half of patients are receiving pain relieving anaesthetic (nerve block) as part of their care for hip fracture.

Listening to Parents

This report is of a national survey of maternity care for women who have had a stillborn baby or a baby who died in the neonatal period in England. The aim of this survey was to explore and describe the maternity care experiences of women, and their partners, who have had a stillborn baby or whose baby has died in the neonatal period. 

NHS choice framework

The framework brings together information about patients’ rights to choice about their health care, where to get more information to help make a choice, and how they can complain if they have not been offered choice.

Helping health and care services manage difficult patient behaviour

The Department of Health has published guidance to ensure that adult health and social care staff only use restrictive interventions as a last resort.

Patient experience scores: 2013 inpatient survey update

NHS England has published the latest statistical information on patients’ experience of care in the NHS.

Hospital stays improving, finds CQC

The results of the national survey of hospital patients, published by the Care Quality Commission, suggest that people are generally having a better experience in hospital compared to a year ago.

Better care for people with 2 or more long term conditions

Proposed changes to the health and social care system to improve care for people with 2 or more long term conditions.

Government asks for more complaints

A report from the public administration select committee says public services must tackle a “culture of denial” around complaints.
This bulletin is brought to you by Library and Knowledge Services. It aims to keep you up-to-date with patient services issues. At the beginning of each month, a librarian will update the bulletin with relevant information published in the preceding month. If there are areas you think we also need to cover, please let us know.